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Community / Donations / Faq
Donations Frequently Asked Questions The non-profit organization I volunteer for does not have its own letterhead. Can I still submit a donation request?
Yes. In place of the letterhead, please submit a flyer or other type of publicity piece advertising the event.

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I do not have an email address. Is there another way I can submit a donation request?
Yes. Please complete the Donation Request Form (MS Word | PDF) in its entirety and submit it (a minimum of 6-8 weeks in advance of the event) along with a written request on the organization's letterhead or a flyer or other type of publicity piece advertising the event. You may be asked to provide proof of the organization's non-profit status.

Mail all documentation to:
Donations
Green Bay Packers
P.O. Box 10628 (1265 Lombardi Ave., 54304)
Green Bay, WI 54307-0628

Fax all documentation to:
920-569-7302

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Whom should I contact if I have any questions?
Please email IGAMDonations@packers.com or call 920-569-7500 and ask to be transferred to the Community Outreach department.

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Why am I required to set up an account to request a donation online?
You will be asked to provide your email address to set up an account. We will use this email address to communicate the status of your request. On your account page, you can track the status of all requests you have started and/or submitted.

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Will my email address be shared with anyone?
No. We will only use your email address to send updates regarding the status of your request.

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What password should be used on the Account Login page?
When requesting a donation for the first time, you must create your own password. This password will be used each time you log in to request a donation or check applications already submitted.

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I have set up an account and submitted an application. Will I have to use that password again?
Yes, it is important for you to remember your password and the email address assigned to that password. Both will be needed the next time you have a donation request. As a returning online applicant who would like to submit a donation application:
  1. Go to http://www.packers.com/community/donations/ and click on the applicable application;
  2. On the account login page, key in the email address and corresponding password that were provided at the time the account was set up. Click the circle in front of "I am a returning online applicant.";
  3. Complete the Eligibility Quiz and click "Submit";
  4. Fill in all fields on the application and attach applicable documents; and
  5. Submit the application.

As a returning applicant who would like to finish a previously saved but not submitted application, to complete the donation evaluation after the event, or to change the account's e-mail address or password:
  1. Go to http://www.packers.com/community/donations/ and click on the applicable application;
  2. On the account login page, key in the email address and corresponding password that were provided at the time the account was set up. Click the circle in front of "I am a returning online applicant.";
  3. Click on Change E-mail/Password and follow the prompts on your account page;
  4. Your account page can be split by three headings: New, Open, Submitted.
    1. New: The donation evaluation must be completed after the event. Click on the link to open the evaluation, complete and submit it.
    2. Open: Any application started and saved but not submitted will be found here. Click on the applicable Application Name to open the application, complete and submit it for consideration.
    3. Submitted: Any application submitted will be found here. To review an application that was already submitted, click on the applicable Application Name to open it. You cannot make any changes to applications that have been submitted.

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Can I get a copy of the donation application?
You will be able to print a copy as you are filling out the donation application. Click on the Printer Friendly Version link located in the top right corner of each page.

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Do I have to complete the donation application in one online session?
No. You can start the donation application and choose to save what you've already entered and finish the remainder at another time. Click on the "Save and Finish Later" button located at the bottom of each page.

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Is my donation application automatically saved once I create an account?
No. Your donation application is not saved automatically. To ensure the information you've already entered is not lost, click on the "Save and Finish Later" button on the bottom of each page.

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How do I return to an incomplete donation application that I saved, but have not yet submitted?
Once you create an online account, you will receive an email notification that includes the email address and password required to access your saved donation application. Please add IGAMDonations@packers.com to your email address book (or friendly senders) to ensure these messages arrive in your inbox. This email will also include the web address of the Account Login page. The following is the web address for the Account Login page: https://www.grantrequest.com/SID_910/Default.asp from which you can access applications that are in progress but not yet submitted.

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Where do I forward my donation application?
When the donation application is completed online, you will need to click the "Review & Submit" button at the bottom of the last page of the donation application. You will be taken to the beginning of the donation application to review the application one more time. Click the "Submit" button at the bottom of the last page of the donation application to submit it electronically on the internet. Once your application has been submitted, a confirmation email will be sent to the email address you used to create your online account.

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When will I be contacted about the status of my donation application?
After you submit your donation application, you will receive an email confirmation. Due to the high volume of requests received, we process them in the order in which they are received. After the donation application is reviewed, you will receive another email from us indicating whether or not a donation will be provided. Please add IGAMDonations@packers.com to your email address book (or friendly senders) to ensure these messages arrive in your inbox.

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I have entered my email address and password and still cannot access my application or My Account page.
Please check your entries to make sure you have not misspelled anything and make sure that you are using the same email address you used to initially log in and create your account.

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I have logged in to my account and do not see my application listed.
If you did not click on the "Save & Finish Later" or "Submit" button upon leaving the application, your work was not saved and you will need to start a new donation application.

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I logged in as a returning applicant to complete an application I started earlier and it takes me to the eligibility quiz and then to a blank application. Why can't I access the application I started earlier?
After an application is started, if you did not click "Save & Finish Later" at the bottom of the page, your work was not saved and you will need to complete the eligibility quiz and complete another application.

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I forgot my password and clicked on the Forgot your password? Click here link and I get an error message.
Please check if the email address you are using is different from the one you used to initially log in and create an account, or if the address is either misspelled or a different address.

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I have completed the Event Description field and there is a red arrow pointing at that field. Why?
The red arrow is pointing at that field because the number of characters (letters, spaces, and punctuation) exceeds the maximum number allowed. Limit the information in this field to the name of the event and how the money raised will be used. The date of the event and how the donation will be used, i.e. as a raffle or auction item, are both provided in other fields on the application. Scroll to the end of the application and click Review & Submit. If the red arrow is gone, scroll to the end of the document one more time and click Submit.

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Why do I see several copies of an application on My Account page?
Each time you open an application using the original link from the website and select the "Save & Finish Later" button, you create a new application.

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How should I notify the Green Bay Packers if my email or mailing address changes after I submit a donation application?
Log in to your My Account page using the former email address. Click on the Change E-mail/Password link and follow the steps to update the new email address. A confirmation email will be sent to your new email address. If a mailing address changes, please send an email to IGAMDonations@packers.com and include the former and current mailing addresses.

Failure to provide updated information to us will prohibit us from sending updates via email and/or cause a delay in processing the online application.

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