On Now
Coming Up
  • Sun., Dec. 21, 2014 12:00 PM - 3:00 PM CST Packers at Tampa Bay Buccaneers Packers at Tampa Bay Buccaneers
  • Mon., Dec. 22, 2014 6:00 PM - 7:00 PM CST Lacy, Clinton-Dix appearance Packers Eddie Lacy and Ha Ha Clinton-Dix are scheduled to appear at the Big Red Kettle at Bay Park Square Mall on behalf of the Salvation Army bell-ringing campaign.
  • Sat., Dec. 27, 2014 2:30 PM - 4:00 PM CST Alumni Appearance (Flanagan, Rivera) Mike Flanagan and Marco Rivera are scheduled to appear at the Packers Pro Shop on Saturday, December 27th, from 2:30-4 p.m.
  • Sun., Dec. 28, 2014 10:30 AM - 11:30 AM CST Alumni Appearance (Flanagan, Rivera)

    TTZ: Mike Flanagan
    Club Level: Marco Rivera

  • Sun., Dec. 28, 2014 12:00 PM - 3:00 PM CST Packers vs. Detroit Lions Packers vs. Detroit Lions
  • Sat., Jun. 20, 2015 12:00 PM CDT Kenny Chesney/Jason Aldean concert Jason Aldean and Kenny Chesney have announced that their tours, The Burn It Down Tour and The Big Revival Tour presented by Corona Light, will collide for 10 stadium shows next summer, including Lambeau Field on Saturday, June 20, 2015.  More on-sale information and special guests will be revealed over the coming weeks.

News

Print
RSS

Stock sale: Holiday orders on their way

Posted Dec 20, 2011

The Packers’ fifth stock sale in team history has fulfillment companies working nights and weekends to fulfill all of the holiday orders.

“We do have ‘all hands on deck’ for fulfilling as many orders as possible,” Green Bay Packers V.P. of Finance Paul Baniel said. “We are striving for both accuracy and timeliness.”

Once fans order the certificate(s) online, they receive an email confirming their purchase(s) with a confirmation number. Upon shipment of the certificate, purchasers receive a second email that includes a tracking number to trace their package delivery.

“There are many components to the process that need to take place with our transfer agent before they ship the shares of stock,” Baniel said.

The full process includes receiving the online or mail order, processing it, providing it to the transfer agent to print the certificate orders, verifying the address, packaging, shipping it and emailing tracking numbers.

Barring any unforeseen processing issues, online stock purchases made by Dec. 16 are planned to arrive by Dec. 24, as stated in the offering document.

“Fans are encouraged to check their email for tracking numbers to see if their package has shipped. Due to the volume of orders prior to the holidays, packages may be shipped as late as Friday, Dec. 23, scheduled to arrive on Saturday, Dec. 24,” said Baniel.

Here are some frequently asked questions:

TIMING

Q- Someone else ordered stock on Dec. 6 and already received their stock certificate and I ordered on the same day. Why isn’t my stock here yet?

A- There are many variables that go into the delivery of the stock, including location and whether or not more than one stock was ordered through a single transaction.

Q- I ordered two shares and I only received one share so far. When is the other one arriving?

A- Some multiple orders are being shipped in separate envelopes. You should still receive your full order by Dec 24th.

Q- I did not receive my tracking number, yet. How do I know it will arrive prior to Dec. 25?

A- As long as your order was received by the 16th, you may receive a tracking number as late as Dec. 23.

Q - I’m leaving on 12-24, can you please hold my shipment until I get back from vacation?
 
A  - Unfortunately we cannot accommodate this type of request at this site but you can use the UPS tool MY CHOICE to do so.  Log onto www.UPS.com and sign up for UPS MY CHOICE.  Once signed up you can make changes to your package delivery utilizing your shipment tracking number.

TRACKING YOUR PACKAGE

Q- I received the email with a tracking number, and when I click on the link, it says there’s no information available. How can this be?

A- Please note that the package may not have been routed yet.  Please check back regularly to that email, click on the link again, as the files are updated every few hours with tracking movement.

Q- I ordered via regular mail and haven’t received my email confirmation yet or tracking number. When will these notifications come?

A- If you ordered via mail and did not provide an email address, it will not be possible for us to email you a confirmation of your order or a tracking number. If an email address was provided, you will be emailed a confirmation and then a tracking number when it begins to ship.

PO BOXES

A- I accidently put my shipping to a PO Box instead of a street address. What will happen with my shipment?

Q- If your shipping address was listed as a P.O. Box, your certificate will be shipped via the United States Postal Service (USPS). The USPS shipments will not be guaranteed for Christmas delivery. They are also not tracked, so you will not receive a confirmation email stating that it was shipped.

MISTAKES

Q- I realized I made a mistake on the shipping address when I viewed my tracking information. Can I get the correct information to you so the certificate is delivered to the right address?

A- Through the shipping process, the incorrect address may be corrected automatically by UPS, however this may not occur in all instances. Undeliverable certificates will be returned to the transfer agent, Wells Fargo Shareowner Services, who will then contact the shareholder for the correct address for shipping. Due to this process, we cannot guarantee delivery for Christmas.

Q- I made a spelling mistake on the certificate name. Can I receive an adjusted stock certificate prior to the holidays?

A- Due to the volume of orders, corrected certificates will not be shipped until after the holidays. Incorrect stock certificates may be returned to the transfer agent, Wells Fargo Shareowner Services, along with a signed written communication requesting your changes, to 161 N Concord Exchange, South St. Paul, MN 55075.

CONTACT & HOURS

For any other questions, please use this toll-free number – 855-8-GO PACK (855-846-7225).

Call center hours:

Daily through Dec. 24, 8 a.m. – 8 p.m. CST

On Dec. 25, 2 p.m. – 6 p.m. CST

On Dec. 26, 8 a.m. – 8 p.m. CST

 
blog comments powered by Disqus

You May Also Be Interested in...

Recent Videos

  • Final Thoughts: Packers at Buccaneers

    (3:08) Posted 15 hours ago

    Packers.com's Vic Ketchman and Mike Spofford preview the Green Bay Packers' Sunday matchup against the Tampa Bay Buccaneers. Vic and Mike talk about what's at stake, players to watch, and ways the Packers can win.

  • Trailer: Packers at Buccaneers

    (2:27) Posted Dec 19, 2014

    The Green Bay Packers head to Tampa to take on the Buccaneers in Week 16, following a loss to the Buffalo Bills in Week 15.

  • Playbook: Green Bay Packers vs. Buccaneers

    (2:23) Posted Dec 19, 2014

    The "Playbook" crew talks about Green Bay Packers quarterback Aaron Rodgers and his struggles in Tampa Bay.