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Having issues with your mobile tickets? Packers-Vikings troubleshooting guide

Fans reminded to download their tickets prior to arrival at Lambeau Field

Week4-TicketIssues-2560v2

Due to ongoing technical issues, if you are unable to access your tickets via the Packers mobile app or if you see any of the following messages, please try logging out of your Ticketmaster account and log back in:

  • Never been Updated or Last Updated On.
  • Unable to refresh all your tickets.
  • The data couldn't be read because it isn't in the correct format.
  • 401 Refresh Error

If you are attending Sunday's Packers-Vikings game at Lambeau Field, please attempt to access your mobile tickets well in advance of your arrival to Lambeau Field, to provide ample time to troubleshoot any unforeseen issues.

If issues still occur, please try accessing your tickets via https://am.ticketmaster.com/packers.

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