The Green Bay Packers and Lambeau Field staff recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) and continues to make every effort to comply with both ADA and state accessibility mandates. In addition, the facility strives to accommodate the individual needs of guests with disabilities.
Gameday Information
ACCOMMODATIONS/GUEST SERVICES
In addition to those listed in this Guide, the Green Bay Packers offer a wide variety of readily available accommodations for guests with disabilities and accessibility needs. Please call Packers Guest Services at (920) 569-7500 or (920) 569-7711 prior to your visit to Lambeau Field or stop by a Packers Guest Services booth on game days or the Atrium desk on non-gamedays for assistance. The Packers Guest Services booths can be found in the following locations: at the Lambeau Field Atrium Guest Services Desk, underneath Section 109 in the main concourse, underneath section 353 in the upper concourse and at the concierge desks located on the club and suite levels. Additionally, you will find Lambeau Field Greeters offering assistance at each gate and stationed throughout the stadium, wearing red. Guest Services booths remain open for one hour following the completion of games. For more information or assistance, please call the Packers Guest Services at (920) 569-7500 or (920) 569-7711.
ADULT CHANGING TABLE
An adjustable electric changing table for adults/larger children is available inside the family restroom located on level 1 of the Atrium.
ALTERNATIVE FORMAT MATERIALS
Braille and Tactile signs are located throughout the facility. Large print schedules and Maps are available at the Atrium Guest Services Desk.
ASSISTIVE LISTENING DEVICES
Assistive listening devices are available for checkout, at no cost. ALD's are available underneath Section 109 in the main concourse, underneath section 353 in the upper concourse and at the Atrium Guest Services desk.
ATM'S
Lambeau Field is cashless at concession stands, and all retail locations & portable kiosks. Cashless payment options include credit/debit cards, Appleton Pay, Google Pay, or pre-paid cards.
For your convenience, ATM's provided by Associated Bank can be found: General Seating: American Family Gate lobby, Atrium floor, 3rd floor east concourse inside the Verizon Loft and Gameday store. Premium Seating areas: 4th floor east concierge desk and 4th and6th floor indoor club seats. ATMs are also located on levels 4 and 7 of the South End and inside the Johnsonville Tailgate Village.
We also provide reverse ATM's (cash to card) machines located: American Family Insurance Gate Lobby (by Packers Pro Shop, in Titletown (inside 46 Below).
CARRY-IN POLICY & SECURITY
Police officers are stationed at each entrance gate to ensure your safety while visiting Lambeau Field. You and your belongings may be searched upon entry into the stadium. If you elect not to consent to being searched, you will be denied entry. Please be aware that carry-in policies may be modified from game to game as security levels change, and items permitted into the stadium may be determined at the discretion of each officer.
Additional clothing, blankets, etc. are allowed if carried in loosely. Small cameras, binoculars, and cell phones are acceptable if carried in loosely. For cold weather games, battery operated clothing is permitted. Traditional stadium seats with backs and seat pads are permitted as long as they do not exceed 18" wide and contain no pockets, zippers, or concealable areas. Oversized seats and/or seats with arm rests or other attachments are not allowed.
Firearms and other weapons, coolers, strollers, wagons, umbrellas, obstructive banners, and signs are all strictly prohibited, as are food & beverages, noisemakers of any kind, selfie sticks, video cameras and still photo cameras with lenses over 12".
Prohibited items must be returned to your vehicle or they will be confiscated and discarded.
Outlined below are the policies and guidelines for an approved clear bag that would be permitted into a stadium during any NFL game.
- Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12" (30.5 x 15.25 x 30.5 cm). This includes clear backpacks, clear fanny packs and clear cinch bags that fit within the permissible dimensions.
- No buckles, grommets/hardware or décor can be concealing any part of the bag.
- One-gallon clear plastic freezer bag.
- Logo can only be on one side of the bag.
- Small, non-clear bags that do not exceed 4.5" x 6.5" (11.4 x 16.5 cm) in size, with or without a handle or strap can be taken into the stadium with an approved clear plastic bag.
All other bags that do not meet the bag guidelines above will be prohibited from entering any NFL stadium. Prohibited items must be returned to your vehicle or they will be confiscated and discarded.
For more information about the NFL Clear Bag Policy, visit https://www.nfl.com/legal/clear-bag-policy
Regarding Wisconsin's concealed carry law now in effect, the Packers, as occupant of Lambeau Field, will continue our no weapons policy and prohibit carrying firearms or other weapons on the property, including the parking lot.
Additionally, all fans entering Lambeau Field on gamedays will use walk-through metal detectors.
Unlike the screening machines at airports, guests are asked to not remove any jackets, belts, coins, keys, wallets, watches, or other objects of similar size. Guests will be asked to walk through the metal detector with their items.
CAPTIONING OR CLOSED CAPTIONING
Guests with impaired hearing can access Lambeau Fields public address announcements from all seats via captioning on the bottom of the videoboards.
CONCESSIONS/DIETARY RESTRICTIONS
The information below is used for a typical home game.
A wide variety of refreshments are available from concession stands, portables and vendors throughout the stadium. Most locations at Lambeau Field are staffed by volunteers working to raise money for their favorite non-profit organization. A portion of every dollar you spend toward concessions goes to support these worthwhile local organizations.
Guests with specific dietary needs or restrictions can find all available options via the F&B items by the Specialty list provided above or inquire with Delaware North personnel at any concession location.
DROP OFF ZONE
Due to the traffic congestion around the stadium, we suggest dropping off your passengers on the corner of Shadow Lane and Frank Street, there is a convenient sidewalk, and Police are there to assist you crossing the street into the Lambeau Field parking lot. Please respect any posted time limitations and heed the instructions from officers directing traffic flow in and out of the area. As this area will be very congested in the immediate hour(s) after the game, it will not be designated as a post-game pick up zone. Drivers should arrange to meet their passengers at an alternate location after the game.
ELECTRICAL OUTLETS
Please charge your scooter or electric wheelchair before visiting Lambeau Field. Electrical outlets are not provided for this purpose.
ELEVATORS/ESCALATORS/RAMPS
- Elevators: For those who require additional assistance, elevators are located near the Game Day Store on the west side of the stadium, in the center of the Lambeau Field Atrium, and near the Oneida Nation Gate on the east side of the stadium. There are also elevators on the north side at the Bellin Health Gate (Premium Guests) and in the South End at the Invisalign Gate.
- Escalators: Escalators are available in the Atrium area leading from the lower level to the 4th floor Associated Bank Club level, as well as the Invisalign Gate from the lobby to the 6th floor.
- Ramps: Access to the upper-level concourse can be obtained via one of the three conveniently located ramps near the Oneida Nation Gate, Kwik Trip Gate and Fleet Farm Gate.
EMERGENCY PHONE NUMBERS & PAGING POLICY
To contact someone during a game in the event of an emergency, please call the stadium security office at (920) 569-7400. Security personnel will be on hand to assist you. If you are anticipating an emergency phone call, please report your name and seat locations by calling the phone number above. Paging within the stadium is reserved only for extreme emergencies.
EMERGENCY EVACUATION
In the unlikely event, an emergency situation would require the stadium to be evacuated, instructions will be relayed via the public address system, including all internal gameday monitors.
Unless all electrical power sources are rendered inoperable, elevators will remain fully operational during emergency situations and available for use in evacuation of those with accessibility needs. If elevators are not operable, guests requiring assistance should contact stadium personnel to assist with alternate exit routes.
If such circumstances arise, please remain calm and follow any instructions as they are given.
ENTRY GATES
Special Exceptions Gate – All gates are accessible and able to assist any guests with special needs. If you should require a more private and discreet screening, please visit the Special Exceptions Gate. It is located on the northeast side of the stadium near the Ticket Office.
FIREWORKS
Fireworks are fired during the National Anthem and after the Packers score.
FIRST AID
Emergency medical teams and a doctor are on call in the stadium at all times. If you require medical assistance, please contact the nearest security personnel, call the Stadium Security Office at (920) 569-7400, dial 911, or proceed directly to one of the stadium's three First Aid Stations (found underneath Section 133 in the main concourse, near Section 330 in the upper concourse and adjacent to the elevators on Level 4 in the South Gate lobby).
GAMEDAY INFORMATION
For more information on our next home game, please check out the gameday information page.
LOST PERSON PREVENTION PROGRAM
In an effort to prevent or reduce the chances of a lost child (or person of any age), we offer a Lost Person Prevention program. Upon registration, a coded wristband will be issued which will include seat and contact information. Guests with tickets in the general bowl may register with Guest Services in Atrium, underneath section 109 (level 1 concourse) and underneath section 353 (level 3 concourse). Suite and club guests may register at the concierge desks. Onsite law enforcement, Packers Security staff and stadium personnel wearing red can provide assistance.
Some helpful safety tips to help prevent a lost child (or person of any age): designate a meeting point, discuss different scenarios & how to seek help, keep a recent photo of child/person on your smartphone, and make sure they know full names & phone numbers. As another suggestion, we recommend having contact information on a card or paper that can be kept in their pocket.
MEDICAL EXCEPTIONS
The Green Bay Packers understand that some guests may require medically necessary items that would otherwise be prohibited. To accommodate these items and to ensure a smooth security screening process, we ask that guests with medical needs bring their items in a clear plastic bag and present their bag to staff upon entry for screening.
Communication devices: iPads, Assistive listening devices, EpiPens, Oxygen tanks, breastfeeding pumps, etc.
All gates are fully accessible to all guests, if you should require a more private and discreet screening, please visit the Special Exceptions Gate. It is located on the northeast side of the stadium near the Ticket Office.
NOISE CANCELING HEADPHONES
The noise volume at Lambeau Field on gameday can be very loud and distressing to some fans. Noise canceling headphones are available for check out while visiting Lambeau Field. Please visit the Guest Services desk located in the Atrium, Guest Services at section 109 on the lower concourse and section 353 on the upper concourse, and at each Concierge desk located in premium locations throughout the stadium for more information. Availability is limited.
NURSING MOTHERS
We offer nursing rooms for comfort and privacy located in the main Atrium (year-round) and fourth floor club level (gameday and private events). In addition, the family restrooms are good locations for nursing mothers and guests with special needs. Outlets and chairs are available in these restrooms. Nursing mothers may carry in supplies for nursing (nursing pumps, bottles, etc.); however, no coolers or glass are permitted. Please refer to the 'Carry-In Policy & Security' category for further information.
PARKING FOR GUESTS WITH DISABILITIES
Non-reserved $50 cashless parking is available for guests with disabilities in Lot 4 off Lombardi Avenue and Lot 7 off Valley View Road. Spaces are limited and are available on a first-come, first-served basis.
Holders of season parking passes who also require accessible parking, will be directed to accessible parking stalls close to the stadium in the same lot where they hold their season parking pass. Accessible spaces in the reserved lots are limited and are available on a first-come, first-served basis.
POWER ASSISTED DOORS
Lambeau Field is equipped with power-assisted doors at the following entrances: American Family Insurance Gate (East side), Miller Lite Gate (East side), Bellin Health Gate (North side) & Invisalign Gate (South side). All other gated entries will be open on gameday.
Please note that the Oneida Nation Gate has elevators.
RESTROOMS
Restrooms are located in the following lower concourse sections:
- Family – 111, 134, 431 (premium level) + Atrium (Adult Changing Table) Levels 4, 5, 6, and 7 of the south end. (Specifically, sections 438s, 446s, Miller Lite Deck, Level 5 Terrace Suites, 636s, 644s, 639s, 736s, 746s, 739s)
- Women's – 103, 105, 108, 114, 123, 126, 131, 132, 135, 136
- Men's – 102, 104, 105, 106, 107, 112, 115, 128, 131, 134, 135, 138
Restrooms are located in the following upper concourse sections:
- Women's – 115, 127, 318, 330, 342, 347, 350
- Men's – 111, 123, 312, 334, 345, 346, 351
We offer nursing rooms for comfort and privacy located in the main Atrium (year-round) and fourth floor club level (gameday and private events). In addition, the family restrooms are good locations for nursing mothers and guests with special needs. Outlets and chairs are available in these restrooms.
SEATING
To view the game in your wheelchair or scooter, you must obtain wheelchair and companion tickets prior to entering the stadium. Please review the section below, "Wheelchair & Companion Accommodations, Relocations and Ticket Sales" or contact the Packers ticket office at (920) 569-7501 for more information.
- Disability requirements
In order to utilize wheelchair & companion seating, one must have a disability that requires the use of a wheelchair or scooter. (Exceptions may be made on a case-by-case basis for patrons who do not use wheelchairs or scooters, but whose disability requires the use of wheelchair & companion seating.)
- Relocations
Season ticket holders can trade their non-accessible game tickets for wheelchairs and companion tickets on a game-by-game basis, pending availability. A limit of two (one wheelchair and one companion seating.) Please contact the Packers Ticket Office at (920)569-7501 for more information.
- Season tickets
Wheelchair & companion seats are sold on a season ticket basis to individuals whose disability requires that type of seating. A limit of four (one wheelchair and up to three companion tickets) applies. Please contact the Packers Ticket Office at (920)-569-7501 for more information.
- Policy on fraudulent use of wheelchair and companion seats
The Packers will take appropriate action, which may include ejection and or revocation of season tickets, against any individual who fraudulently obtains or sells wheelchair and companion tickets. Such fraud may include, but is not limited to, the misrepresentation of a disability for the purpose of obtaining wheelchair and companion seating, and or reselling more than half of your wheelchair and companion tickets during any given season.
Anyone observing consistent abuse of the above policy should report the section, row, and seat numbers to the Packers Ticket Office at (920- 569-7501.
SECTION YELLOW – SOBRIETY SAFETY ZONE
Located on level 1 lower concourse at section 112 near the Kwik Trip Gate (open 2 hours prior to kick off to the end of the game). Section Yellow is a group of Packers fans who choose to remain drug and alcohol free. Their simple purpose is to provide fellowship, support and information to those who seek the comfort and camaraderie of other clean and sober people attending the game.
TRANSPORTATION
Bus Route: On gameday, let the Green Bay Metro and Green Bay Packers be your ride to and from the game. Fans will be offered four free, efficient and convenient gameday bus routes for all Packers home games. The routes begin four hours before kickoff and run for approximately one hour following the game, leaving Lambeau Field every 30 minutes. Further details and gameday route information is available here: Bus Route Information. Lamers also offers a fee-based service from several areas in the Greater Green Bay area, as well as other cities in Wisconsin and Michigan's Upper Peninsula.
Ride Share Opportunities: We recommend you exit one of the main gates on the east and south side of the stadium (American Family, Oneida Nation, Invisalign). Your driver will meet you at the corner of Mike McCarthy Way and Holmgren Way.
SCOOTERS
Mobility scooters are available for check out on a first serve basis. A form of identification must be left in exchange for the scooter. Scooters are not available on gamedays.
SENSORY BAGS
A fan Sensory Bag was designed to help fans with special sensory needs feel comfortable and remain engaged during games. Items were chosen to mitigate environmental factors and provide engaging sensory input on multiple levels to meet the unique needs of users. Guests may check out a bag for use while visiting Lambeau Field at the Guest Services desk located in the Atrium, Gameday Guest Services at section 109 & 353, and at each Concierge desk located in premium locations throughout the stadium. Availability is limited. Noise canceling headphones are also available for check out.
SERVICE ANIMALS
Lambeau Field follows the Green Bay city ordinance regarding animals in public places. Therefore, only service animals are welcome. Exit & re-entry will only be allowed for the purpose of the animals' relief breaks. Please discuss with a police officer at time of entry.
TEXT TO SECURITY
Fans may report misconduct by texting (920) 645-2300, please include seat location and specific concern. Packers' security personnel will monitor and dispatch the appropriate staff to respond. *Standard text messaging rates apply
TICKET OFFICE
Accessible ticket windows are available at the main ticket office on Northeast side of the stadium adjacent to the Miller Lite Gate. (Closing at halftime)
The auxiliary Ticket office, open only on gamedays, is also accessible. The Auxiliary ticket office is located on the south side of the stadium adjacent to the Invisalign Gate. (Closes at kickoff)
Visiting the Atrium (Non-game days)
PARKING
On non-game days, parking spaces for guests with disabilities are located on the east side of the stadium, adjacent to the American Family Insurance Gate.
ENTRANCE
When visiting the Lambeau Field Atrium on non-gam days, guests with disabilities should enter at the American Family Insurance Gate.
ACCESSIBILITY
All Lambeau Field Atrium businesses are fully accessible.
ADDITIONAL ASSISTANCE
On non-game days, a limited number of wheelchairs and scooters are available to assist guests with mobility. If you'd like to borrow a wheelchair or scooter during your visit, or if we can assist you in another way, please inquire at the Atrium Guest Services desk.
WHEELCHAIRS
Those who utilize a wheelchair to maneuver the concourse but are able to view the game from a standard stadium seat can store their wheelchair at one of the two Guest Services booths located underneath Section 109 in the main concourse and underneath Section 353 in the upper concourse. Premium Seating Guests can be directed to their concierge desks.
Wheelchair transport is available for guests who need assistance travelling from the gate to their section. We are unable to pick up/drop off in the parking lot or in a specific row/seat. Please as a Guest Services representative wearing red or visit one of the Guest Services booths located underneath Section 109 in the main concourse and Section353 in the upper concourse, and at the Atrium Guest Services desk.